Contact us

Got a specific question?

Check out our Frequently Asked Questions

Opening hours

Monday – Friday
8am – 6pm
Saturday (Existing loan customers only)
9am – 1pm
Sunday & Bank holidays in England and Wales
Closed

Contact Information

Login to your online account

Most customers find they can solve the majority of the queries via their online account. This includes requesting a settlement figure, changing your details, asking for support with your payments and looking to borrow more. Click the link above to log into your account.

The best way to get in touch with us is by using Live Chat. Click the Blue “Help” button at the bottom of this page and select “Live Chat” to chat with one of our team.

  • Get in touch
  • CHAT

    For immediate support, select the blue "Help" button below and select "Live Chat".

  • SMS
    07984372073
  • Existing Customers
    0208 080 6457
    Monday – Friday
    8am – 6pm
    Saturday
    9am – 1pm
    Loan Application Queries
    0208 080 6457
    Monday - Friday
    8am – 6pm

    Fraud - If you believe you have been a victim of Fraud then please call the above number immediately, selecting option 2 to speak to one of our team, then option 5 for General Enquiries where a member of our team will assist you.

    If you want to speak to one of the team, please call the phone number above (calls are free if you have inclusive minutes, otherwise charged at local rate). Please note: calls may be recorded for training and monitoring purposes

  • Likely Loans,
    The Poynt North,
    45 Wollaton Street,
    Nottingham,
    NG1 5FW

    If you are sending a letter, please include the following information:

    • Name
    • Loan agreement number
    • Full address and postcode

Complaints

Likely Loans is committed to providing great customer service. However if you have a complaint about a product or service provided by Likely Loans please contact us on telephone number: 0208 080 6450 or write to us at Likely Loans, The Poynt North, 45 Wollaton Street, Nottingham, NG1 5FW. Our complaints procedure is available here.

If you would like to make a complaint, click here to fill out our complaints form.

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Representative 59.9 % APR