Worried about money?
Circumstances can change, leaving people to struggle financially. Whatever situation you may find yourself in we’re here to help you.
Are you struggling to make your loan repayments?
Don’t struggle on your own when there’s ways we can help. If you do find yourself in a position where you’re unable to make your contractual repayments we’ve created the tools you need to help you manage this. Log in to your online account where you’ll see the options available for you and find the tools to help you manage your repayment amounts.
Don’t ignore the problem
Don’t wait for things to get out of control. Contact your creditors early and make them aware you’re struggling.
Contact us and other creditors
Contact the companies you owe money to as soon as possible to find out what help’s available for you. We’ve created some easy ways for you to manage your loan if you’re having difficulty with your contractual repayments. Log in to your online account where you’ll see the options available for you and find the tools to help you manage your repayment amounts.
Prioritise your debts
It's hard to know what to pay first but we believe you should pay priority bills first – so, concentrate on things like your mortgage and utility bills. Once you have these bills sorted then look at the other bills you must pay. There’s also some good independent help available for free so it may be useful to contact third parties such as Money Advice Service, StepChange or Citizens Advice for some advice.
Get help with your Likely Loan repayments
If you need help with your Likely Loans repayments, we’ve got all the tools you need to make it as easy as possible for you to sort out.
Log in to your online account
Your online account is set up to help you manage this. Here, you’ll be able to let us know you’re struggling to make your contractual repayments and find all the tools you need to help you manage your repayments in an affordable way.
Let us know if your circumstances change again
We know things change. If your circumstances do change for any reason, then just let us know. You can do this using your online account or, if you’d prefer to speak to someone, by giving us a call.
Getting independent advice
If you’d prefer to speak to someone else, or have debts with multiple creditors, there are not-for-profit organisations that can help you with free independent financial advice: