The Website is operated by Oakbrook. Oakbrook Finance Limited is a company registered in England and Wales with company no 7831517. Oakbrook's registered office is at The Poynt North, 45 Wollaton Street, Nottingham, NG1 5FW. Oakbrook is registered for VAT under number 139890175. Oakbrook Finance Limited is authorised and regulated by the Financial Conduct Authority, 25 N Colonnade, London E14 5HS.
Contact details for Oakbrook are as follows:-
The business of Oakbrook is the provision of unsecured restricted and unrestricted use loans to consumers.
You have the right to withdraw from the credit agreement before the end of 14 days beginning with the day after the day on which you receive your welcome pack confirming we have executed the agreement.
Oakbrook is the owner of all intellectual property rights for our websites and the material displayed on the Websites. The printing of copies of any material, or the downloading of any aspects from, our Websites are strictly prohibited except for the purposes of personal reference or research. A modification of any copies or downloads of any materials displayed on our Websites, or the use of any illustrations, photographs, video or audio sequences or any graphics displayed on our Websites separately from any accompanying text is strictly prohibited. Without limiting the generality of the above permissions, the use of any materials displayed on our Websites for commercial purposes without the express prior written consent of Oakbrook (which Oakbrook may or may not grant at its discretion and may grant subject to such conditions as Oakbrook might in its absolute discretion determine) is strictly prohibited.
Oakbrook does not guarantee that any of the material displayed on our Websites from time to time is current or up to date, and will not be liable to any person, firm or corporation using our Websites for any loss or damage suffered or incurred as the result of the use of or reliance upon any material displayed on our Websites which is in whole or in part obsolete or not fully up to date. Oakbrook is under no obligation to update any material currently displayed on our Websites.
All Calls, both inbound and outbound, are recorded for training and monitoring purposes.
The misuse of our Websites by the knowing or reckless introduction of viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful is strictly prohibited. The attempting to gain any unauthorised access to our Websites, the server on which our Websites are stored or any further computer or data entry to the Website is strictly prohibited.
Any breach of the above provisions constitutes a criminal offence under the Computer Misuse Act 1990. If Oakbrook becomes aware of any such breach, it will report the same to the relevant law enforcement authorities and will co-operate with those authorities by disclosing the identity of the person, firm or corporation responsible for the breach.
Oakbrook will not be liable for any loss or damage caused by any virus or other technologically harmful material that might effect the computer equipment of any user, any computer programmes data or other proprietary material arising from the use of the Website or any material displayed upon it.
Links to our Websites home pages are permissible, but not so as to create any impression of any association, approval or endorsement by Oakbrook, or any association or connection between Oakbrook and the user. The creation of a link to any part of our Websites other than the homepage is strictly prohibited.
Oakbrook reserves the right at anytime to withdraw permission to link to our Websites, whether generally or to specified users or categories of user.
Any links contained on our Websites to other websites through goods or services provided by third parties are provided for information only. Oakbrook excludes all liability for any loss or damage that any person, firm or corporation might incur as a result of the use of any such link or of any dealings with any third party entered into by the user by means of such link, or arising out of the acquisition or use by the user of any such goods or services.
If you are not satisfied with any Oakbrook Finance Ltd product or service we have a complaint handling procedure that you can use to resolve such matters. Information on this procedure will be sent to you in the event of a complaint or upon request. If you are still not satisfied after following our complaint procedure, you can ask the Financial Ombudsman Service to review the complaint. You can write to the Financial Ombudsman Service at Exchange Tower, London, E14 9SR (telephone: 08000 234 567). The Financial Ombudsman Service is an organisation set up by law to give consumers a free and independent service for resolving disputes with financial firms. More details can be found at their website http://www.financial-ombudsman.org.uk/consumer/complaints.htm.